1. Introduction
At The Applied Neuroscience Association (ANA), we value your support and commitment to advancing the field of applied neuroscience. We understand that circumstances can change, and we have created a transparent refund policy for new members who may reconsider their decision after joining.

​

2. Cooling-Off Period
2.1 All new ANA membership subscriptions come with a cooling-off period of 7 days from the date of joining.

2.2 During this period, members have the right to cancel their membership and receive a full refund, no questions asked. This applies to all membership tiers:

• Student/Graduate Members: £2.50 per month

• Associate Members: £3.75 per month

• Full Members: £4.75 per month

​​

3. Refund Process
3.1 To request a refund within the 7-day cooling-off period, please contact us at info@theappliedneuroscienceassociation.com with your full name and date of application. You do not need to provide a reason for cancellation during this cooling off period.

3.2 Refunds will be processed within 14 days of the cancellation request being received and approved. Refunds will be provided in full, without any administrative fees.

3.3 Any charges related to the transfer or exchange of funds, including but not limited to bank fees or currency conversion charges, are non-refundable and remain the responsibility of the member.

​

4. Beyond the Cooling-Off Period
4.1 After the 7-day cooling-off period, full or partial membership fees are non-refundable.

4.2 However, ANA may consider refund requests in exceptional circumstances, such as:

• Medical Issues: medical conditions affecting the member’s ability to continue their membership.

• Significant Personal Hardships: cases such as unexpected financial difficulties or personal emergencies will be reviewed on an individual basis.

​​

5. Refund Limitations
5.1 Refunds will not be provided for:

• Memberships that have been used to access exclusive and or discounted member events or resources.

• Cases where member only services have been fully utilised within the 7-day period.

​​​

6. Contact Information
6.1 For questions or to initiate a refund request, please email us at info@theappliedneuroscienceassociation.com.​​

​